Shipping Procedures 

At winkwares, we prioritize nationwide delivery, facilitated by our trusted shipping partners who typically attempt delivery two to three times. If delivery is unsuccessful, we recommend contacting us to reschedule. 

Please be aware that we do not dispatch products on Sundays and holidays due to logistical partner unavailability. If products or orders are returned to us due to incomplete or incorrect addresses, we regret to inform you that refunds for the purchase price cannot be offered, and we will not be held liable for the issue. 

Transit Duration 

For domestic shipments, the courier service generally takes approximately three to eight (3-8) days to reach their intended destination. 

Split Shipments 

If you have ordered multiple items, they may arrive in separate packages on different days based on availability and shipping locations. To ensure secure transit, our products are often shipped separately, resulting in multiple deliveries to your provided address. 

Change of Address Requests 

Once an order is placed, address modifications cannot be made. However, if changes are needed, please contact us by phone or email within 24 hours of submitting your transaction. We will do our best to accommodate your request. 

Cancellation Policy 

Orders can be canceled if they have not yet been prepared for shipment, but the request must be made within twenty-four (24) hours of placing the order. You will receive a full refund, supported by an email containing evidence of the refund. Please note that orders marked as "Ready to Ship" are non-cancelable as they are dispatched within twenty-four (24) hours of order placement.